DEFINITION OF WARRANTY
Oldcastle guarantees that at the date of delivery, Beonstone wetcast concrete products are free from manufacturing defects. All Beonstone products meet or exceed the current requirements of CSA (Canadian Standards Association) and ASTM (American Standards for Testing Materials). On the express condition of compliance with the conditions set out below, Oldcastle is proud to guarantee the structural integrity of Beonstone concrete products for a period of 50 years, non-transferable, from the date of product purchase. This warranty will remain in force as long as the original purchaser owns the building where the products have been installed, in compliance with Beonstone installation guide, codes, standards and good practice in force. The warranty covers any deterioration of Be.on Stone products in normal, non-abusive of the installation.
PERFORMANCE OF WARRANTY
To take advantage of this warranty, the purchaser must duly complete the warranty form available on the Oldcastle website and submit it as stipulated in the guidelines. In case of claim, purchasers must present their certificate of warranty issued by Oldcastle, as well as valid proof of purchase (invoices, delivery slips, pallet labels). Oldcastle will provide free of charge a new product to replace the defective unit after inspection by Oldcastle or one of its representatives or agents. Installation costs remain the responsibility of the purchaser.
The warranty on Be.on Stone products does not cover potential damage to the structural framing of the building caused by an installation that does not respect the guidelines written in the Be.on installation guide and also, local building codes. The warranty does not cover the discoloration of the panels caused by the presence of chemical products in the air or direct contact of chemical products such as, for example, paints and/or acids with Be.on stone products. The warranty does not cover efflorescence, a whitish deposit that sometimes appears on the product surface. Efflorescence does not affect the structural integrity of the product and usually its appearance will be reduced naturally over time in typical outdoor applications. The warranty does not apply to spalling or other breakage that may be caused by impact, abrasion or inappropriate or inadequate live loads. The warranty does not apply to damage caused by acts of god or resulting from willful misconduct or negligence on the part of the owner or any third party.
Be.on Stone products stand out for their slate finish reproducing the look of natural stone. Natural stone typically exhibits a range of colors and a varying appearance in terms of size and thickness. Colors All Be.on Stone products are made from natural materials that may vary slightly over time. Therefore, it is normal that the completed construction may show such color variations. The colors used to illustrate products in our print and digital media are as accurate as printing processes and screen calibrations allow. It is strongly recommended to choose the final color of the product using a real sample available from your Oldcastle products dealer. To obtain overall color uniformity, it is suggested to select units at random from several pallets.